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If you recently purchased HP toner and seem to be having issues with printing, then you might have purchased a defective cartridge. Before you contact customer service to ask for a replacement, there are some simple cleaning procedures that you can employ with your HP 1320 toner cartridge according to HP toner articles. These procedures are simple to follow, so you should be able to try and fix it without any complications. If you contact customer support of most companies, they will probably ask for you to clean the toner, so it helps if you have already tried to clean the toner. There are various cleaning procedures that are usually outlined in your printer user guide. If you have lost the guide, then you can find more information by checking online.

For general printing issues you should read HP toner articles, the first method is to print the test page on your printer. This will help you discover what could be wrong. If you are missing one or more color bars from the test page, then you will need to find the option on your printer to “eliminate light stripes.” This option should take care of the issue when bars are missing from one of the colors. If that option does not work, then try to leave your printer off for at least four hours, and then try again. If it works, then you have solved your dilemma.

If more than one color is missing color bars, then you might have not installed the toner properly. First, remove the toner cartridge from the printer and push it in completely. Make sure that both sides snap shut into the printer. Open the front cover and clean the plastic rollers that are located inside the printer. Next, select the “eliminate light stripes” option. This will usually take care of the problem. If the issue persists, then try to leave the printer off for at least four hours, and then try to eliminate the stripes again. If this does not work, then contact customer service for assistance with your toner replacement. This process has shown that there were no errors with the printer, so it must be defective toner.

If you simply contact customer service and describe what you have done with your printer, then they will be able to assist you with receiving your replacement toner. You will usually receive a return package with prepaid postage from the company. Once you return your HP 1320 toner, they will send you a new cartridge.

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